Privacy Policy

About us

ASZ S.A.S, (hereinafter, "SizeMe AI", "We") is a company duly incorporated with CUIT No. 30-71784761-6, domiciled at 163 Dean Funes Street, 2nd Floor, Dept. 13, in the city of Córdoba, Province of Córdoba, Argentine Republic. At SizeMe AI we take the privacy of our users, potential users, ex-users and other people whose data we process as a result of the relationship we maintain very seriously. We want to be transparent with all people who browse our website (the "Website") and use our application and other channels enabled by SizeMe AI.

SizeMe AI is a company dedicated to providing image processing services in order to determine clothing sizes (the "Services"), through its digital platform. It can be accessed through the URL: https://www.sizemeai.com/, through its web app (hereinafter, "the Platform").

The objective of this Privacy Policy (the "Policy") is to keep people who access, interact, browse and/or use the Platform by any means (the "User" and/or "Users" interchangeably) informed regarding the steps to take to use the SizeMe AI Services.

In order to guarantee the proper functioning of the Platform and Services offered through it, SizeMe AI may obtain, collect and/or store information and personal data of Users in the terms described in this Policy. We will indicate, among others, why and how we collect your information, why and how we use it and what are the alternatives to consult, manage and rectify the data as users.

For us, it is extremely important to protect the privacy of our Users and that is why we have a serious commitment to compliance with current regulations and the terms of this Policy.

This Policy provides information about how we handle your personal data, your right to privacy and confidentiality, and how the law protects you. All information collected in connection with your use of the Platform will be protected under the terms set forth below.

1. Reach

Esta Política aplica a toda la información que usted nos proporcione, y a la que obtengamos de usted de conformidad con esta Política, a través de la Plataforma, las páginas de redes sociales y cualesquiera otras páginas o plataformas web asociados al uso y a la promoción de nuestros productos y servicios y cualesquiera otras fuentes mencionadas en la presente.

This Policy applies to all information that you provide to us, and that we obtain from you in accordance with this Policy, through the Platform, social media pages and any other web pages or platforms associated with the use and promotion of our services. products and services and any other sources mentioned herein.

USERS HAVE NO OBLIGATION TO PROVIDE INFORMATION. IT MUST BE PROVIDED BY THE USER IN A FREE, EXPRESS AND INFORMED MANNER. THAT IS WHY IT IS IMPORTANT THAT YOU BE INFORMED OF YOUR RIGHTS BY READING THIS POLICY.

2. User Consent

THE USER, IN THE ROLE OF OWNER OF THEIR PERSONAL INFORMATION, GIVES FREE, EXPRESS AND INFORMED CONSENT FOR THE COLLECTION AND PROCESSING OF THEIR PERSONAL INFORMATION WITH THE SCOPE AND IN THE TERMS ESTABLISHED IN THIS POLICY, CONSTITUTING WITH THIS CONSENT A LEGAL AGREEMENT, VALID AND BINDING, BETWEEN THE USER AND SIZEME AI.

Your access to the Platform, your registration on the Platform and the contracting and use of the Services implies that you give your express, free and informed consent for the inclusion, use and processing of your personal data by SizeMe AI. Likewise, such consent may be expressly required by clicking to accept this Policy. The lack of formal communication of disagreement with the terms established in this Policy will imply the express consent of the User to the extension, modality and guidelines established in this Policy.

3. Collection and use

Information will be collected automatically, through our Platform and/or when you access the Service through any device ("Usage Data").

This Usage Data may include information such as the Internet Protocol address of your computer or mobile device (for example, IP address), browser type, browser version, mobile device operating system and version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

4. Types of collected data

4.1 Onboarding process

(i) Requirements to become a SizeMe AI User:

To use SizeMe AI services, you must have a computer and also a mobile device with a camera and internet access. You can register to use the SizeMe AI Services through our web app. Registration can be done through Google credentials.

(ii) Process

Through the Platform we collect different types of data, for various purposes to provide, improve and protect our Services. By accepting this Privacy Policy, you agree to the collection and use of the information provided in accordance with this Policy. Likewise, we inform you that if you do not provide the requested information, or do so in an inaccurate or incomplete manner, SizeMe AI will not be able to provide the requested Services, or our ability to do so may be significantly hindered if we do not provide all requested.

Unless this section indicates otherwise, the meaning of the terms used is equivalent to that set forth in our Terms and Conditions, and those expressly defined in this Policy.

4.2 Required data

When using the Platform, we will request that you provide us with personally identifiable information that can be used to contact or identify you ("Personal Data" or "Personal Information" without distinction). Personally identifiable information may include, but is not limited to:

  1. Name and surname;
  2. Gender;
  3. Physical contact information (such as telephone number, address, email address, etc.);
  4. Voice and Image, whether fixed and/or moving. Photographs and/or videos must be taken with the User's smartphone. Specifically you will be asked to:
    • three (3) full-body front photos (with clothes, the clothing can be a normal t-shirt rolled up and tucked into the pants and a normal pair of pants); and
    • three (3) full body profile photos of the user (with clothes on, the clothing can be a normal t-shirt rolled up and tucked into the pants and a normal pair of pants);
  5. The measurements of the User's body, such as: height, hip circumference, low hip circumference, chest circumference, waist circumference, thigh circumference, neck circumference, torso length, arm length and leg length. They must be expressed in the metric or Anglo-Saxon imperial system, depending on the User;
  6. Sizes, body measurements and clothing items consulted in the apps and/or websites of companies to which SizeMe AI Ia provides its Service, as well as the date and time of consultation;
  7. From which brand you are using the web app;
  8. From which garment you accessed the web app;
  9. Date and time of use of the Service; and
  10. Size recommended by the web app.

This information will be collected directly when you register as a Platform User and when using the SizeMe AI Platform. This information is necessary in order to identify you as a User and to use the Services for their intended purpose.

It is also possible that personal information is collected through contact via email, contact form, service channels informed to Users, by maintaining contact with our service center and our support service. By providing us with this information and maintaining this contact, the User is authorizing SizeMe AI to use it in the manner established in this Policy.

The registration form and the data provided from it have the character of a sworn declaration, therefore, it is the User's obligation to always provide true, accurate, complete and updated data, and it is their responsibility to notify any modification thereto, responding to the User for any damages that may be caused by failure to comply with this obligation. Furthermore, the inaccuracy or falsity of the Personal Data provided may be grounds for the suspension of access to the Platform and the Services, as well as the incorrect functioning or loss of the purpose of the Platform.

SizeMe AI does not assume any responsibility derived from the incorrect use of the information provided through its Platform. Likewise, and within the legal limits, it does not assume any responsibility for the lack of accuracy, integrity or updating of the data or information published on the Platform. The User will be responsible for updating them in the event that the information undergoes modifications. The lack of such update by the User may result in certain limitations, as well as cancellation, in the use of the Platform and the Services.

5. Processing of Personal Data and usage data

The information provided by the User (expressly, through their interaction with the Platform and/or communications with official SizeMe AI channels) will be used for identification, authentication, administration and management. With this data, it will be validated that you meet the corresponding requirements to be able to operate on the Platform and receive and use the Services.

The Personal Data collected will further be used for the purposes set forth herein:

  1. Interact on the Platform;
  2. Receive and contract the Services;
  3. Verify the veracity of the User's identity;
  4. Use the Platform;
  5. Communicate with Users regarding your account or any of the Services you use;
  6. Verification of certain information provided by the User;
  7. Review of the User's eligibility to use our Services;
  8. To confirm the security of the User's identification;
  9. To generate tracking tags when providing the Service;
  10. For the purposes of notifying you about changes to our Services or issues relevant to it, or when required by regulatory requirement.
  11. To contact you with newsletters, marketing or promotional materials, and or any other type of service relevant to your operation. You can choose not to receive all these communications both at the time you have created your account and once it is created, by clicking on the link that allows you to cancel your subscription.
  12. For the preparation of your profile, which refers to the evaluation, analysis and processing of some aspects of the personal information and images provided, with the aim of recommending the size of each garment you want;
  13. To improve our algorithm and provide better Service and a better User experience.
  14. For a satisfactory provision of the personalized assistance that they may require, as well as in order to contact and/or identify them, through the various channels enabled for this purpose, and in order to provide a personalized and appropriate service that is as comprehensive as possible, including but not limited to SizeMe AI being able to offer you better Services or provide information related to Services already purchased;
  15. To resolve disputes between Users or with the Platform, collect commissions and resolve technical problems;
  16. To manage our company.

In this sense, the User authorizes SizeMe AI to use Personal Information through the Platform and/or any other means for the correct functioning of the Platform and the provision of the Service.

If for any reason a User cannot upload the images or uploaded them incorrectly, they must contact info@sizemeai.com.

If the User's personal information is used for a purpose other than those mentioned, this Policy will be updated and the reasons for the request will be explained, for which it will be necessary to have the User's consent.

6. Information shared with third parties

Personal Data collected by SizeMe AI may be disclosed to third parties only in accordance with what is described in this Policy. Personal Data collected through SizeMe AI may be communicated to affiliates and associated entities for the purposes described above.

Personal Information may be shared with external suppliers linked to SizeMe AI, who contribute to the fulfillment of SizeMe AI's activity and Services, as well as with third parties with whom SizeMe AI has signed confidentiality agreements, provided that such third parties are linked, related and/or connected with the fulfillment of the required assistance and require such Personal Information for the provision of their service to SizeMe AI, including but not limited to cloud service providers where the collected data may be stored, the external advisors or others who provide professional services to SizeMe AI, such as marketing services.

Personal data may also be shared with SizeMe AI clients, with whom SizeMe AI has signed confidentiality agreements, when this is necessary for the best User experience and/or when SizeMe AI considers it necessary to comply with the provision of the Service.

Under no circumstances will we transfer your Personal Data to third parties other than those mentioned in this Policy without obtaining your prior consent. The exception is those cases in which it is necessary to maintain our contractual relationship with you, to continue providing the Service, or to comply with current data protection regulations or any other applicable to our activity and to comply with a court order.

7. International transfer of personal data

SizeMe AI may transfer Users' personal data collected to countries other than those in which the information was originally collected. These countries may not have the same data protection laws as the country in which the User initially provided the information. When such personal data is transferred to other countries, SizeMe AI takes reasonable steps to ensure that the transfer is in accordance with applicable law.

8. Minor’s data

The Platform and Services are not intended for children under 18 years of age. Those who do not comply with this condition must refrain from providing Personal Information on the Platform. Data is not collected from children under 18 years of age knowingly, without verified parental consent (except in the case of minors emancipated in accordance with the laws of their country of residence who can legally provide consent themselves). If it is discovered that information, including personal data, has been collected from a person under the age of 18 without parental consent, such information will be immediately deleted.

9. Security of personal data

Personal Data will be kept strictly confidential. The data may be kept, depending on the case, for the fulfillment of certain legal obligations by SizeMe AI and for the correct functioning of the Service.

We exercise constant control to, among other things, improve computer security measures and detect alerts related to system violations. For these purposes, both automated technologies and manual controls are implemented to safeguard their security, with sufficient security measures, both technological and administrative, aimed at maintaining the level of protection and protection required by the applicable regulations and thus being able to guarantee its clients due reliability and security in its handling. SizeMe AI stores the information on encrypted servers and requires each User to enter through a login system using a username and password and/or external authenticators such as Google, Facebook, Apple or Windows.

Without prejudice to this, as security measures on the Internet are not impregnable, and its security cannot be guaranteed in full, SizeMe AI cannot guarantee that the information transmitted through the Platform is completely secure, with which the User assumes that risk, which you declare to know and accept by accepting this Policy. SizeMe AI is not responsible for illegal interceptions or violation of its systems or databases, nor for their use by unauthorized persons nor for the improper use of information obtained by such means.

10. Conservation period

It is important to keep in mind that, when registering your account, we will retain the information provided in our database for the entire duration of your use of our Services. In the event that you proceed to delete your account as well as in the event that it is canceled due to non-compliance with your obligations, we will proceed to retain your information for a maximum period of 5 or 10 years - as appropriate -, and after that period we will delete it. completely. It is noted that, due to legal obligations, we may be prevented from doing so within said period, in which case it will be maintained for the period established by the applicable legislation if this is longer. After this period, they will be removed. However, you should be aware that: 1) there may be latency issues in removing this information from our servers; and 2) we may retain this information for the purposes of complying with our legal obligations, resolving disputes, or enforcing our agreements.

11. Request from a jurisdictional body or competent authority

If requested by a judicial authority or competent body, we will be obliged to provide the data we process so that the judicial or criminal investigations for which it is requested can be carried out.

12. Links to other web platforms

The Platform may contain links to other websites for your convenience and information. Linked Web Platforms usually have their own privacy policies or notices, which we recommend that you read if you visit any such Web Platforms.

SizeMe AI assumes no responsibility for the content of websites other than ours, nor for the use of such websites, nor for their privacy practices.

13. User’s Rights

Users may exercise their rights by contacting SizeMe AI quickly and easily by sending an email to: info@sizemeai.com, attaching as attached documentation a digitized copy of their national identity document and/or documentation that allows them to corroborate their identity.

Users have the following rights:

  1. Right of access: right to request and obtain information about what personal data is processed and stored by SizeMe AI. Likewise, the User may, through the Platform, access the data provided for the registration of their account.
  2. Right to rectification: right to request SizeMe AI to update or rectify personal data when it is inaccurate or out of date. Likewise, the User may modify certain personal data by entering the tab used to access their data and modify that information that grants the possibility of "editing".
  3. Right to deletion: the User who wishes to close their account will also have the right to have the data provided deleted and exercise the "right to be forgotten". It is noted that, in certain cases, and without prejudice to this requirement of the User, SizeMe AI must maintain the information in its database due to legal requirements, but SizeMe AI will make its best efforts to maintain such information in anonymized form to avoid it’s easy User identification.
  4. Right to object: in certain circumstances and for reasons related to the particular situation of a User, they may object to the processing of their personal data. SizeMe AI will stop processing your personal data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  5. Right to limit processing: the User may oppose the processing of their personal data or request that they not be used for certain purposes, in which case we will only keep them for the exercise or defense of claims.
  6. Right to portability: provided that the necessary requirements are met, Users may request their personal data in a commonly used electronic format and to have it transmitted to another third party of their choice.
  7. Right not to be subject to an automated decision: the User also has the right not to be subject to a decision based solely on automated treatments.

Likewise, the User will have the right to revoke their consent. In this sense, the User can withdraw it at any time.

When you have not obtained satisfaction in the exercise of your rights, you may file a claim with the Data Protection Control Authority competent in your country of residence.

In the particular case of requesting a change of email, the User, for security reasons, must request it from the email with which their account is registered in SizeMe AI, to the email info@sizemeai.com. In it you must indicate the email for which you want to change the currently registered one (which must not have been previously registered in SizeMe AI) and attach a selfie-type photograph in which you are holding your ID and a note with a signature and clarification that says "You requested to change the SizeMe AI email."

If you do not have access to the registered email, the User must write to us at info@sizemeai.com from a new email that has not been previously registered in our database, attaching photographs of their ID front and back, selfie holding it along with a note that says "I request to change the SizeMe AI email".

14. Cookies

The Platform uses cookies. A cookie is a small file containing a string of characters that is sent to your computer or device when you visit a website. When you visit the Platform again, the cookie allows that Platform to recognize your browser. In particular, SizeMe AI uses Google Analytics. You can learn more at: https://support.google.com/analytics/answer/12159447?hl=es.

Cookies can store user preferences and other information that helps personalize services.

By accessing and logging in to SizeMe AI without disabling these technologies, you agree to receive a more personalized browsing experience and authorize the storage of the information already mentioned above.

You can set your browser to disable or reject all cookies or to indicate when a cookie is being sent. As this procedure is carried out differently in each of the browsers, we recommend that the User review this information in their respective browser in order to configure it the way they want.

However, some features or Services and the Platform may not function properly without cookies.

All of this helps SizeMe AI to improve its services and the Platform, provide personalized information and personalized marketing, measuring which areas are of greatest interest to Users. Also, cookies help SizeMe AI to remember the User's data for their next visit. The aim is to offer a more comfortable and personal experience to facilitate the use of the Platform.

15. Modification of privacy policy

SizeMe AI reserves the right to modify this Policy at any time with immediate effect. The User accepts that the use of the Service after notification constitutes full acceptance of the new terms of the Policy.

The effective date is indicated at the beginning of it. Therefore, it is the User's responsibility to periodically review it to be informed of its most updated version. To always be consistent with the dynamics of use of our products and services, we will update the privacy policy with the time necessary to be accepted. It is the User's responsibility to reliably read the Policies in order to decide their acceptance.

If the User does not agree with the changes implemented, they must immediately cancel their registration and refrain from using the Platform. If the User does not carry out this cancellation or continues to use the Platform, it will be considered that he or she agrees with the new Privacy Policy.

16. Contact information

If you have any concerns regarding the privacy and/or security of the information provided to SizeMe AI, you can contact us directly through the email address info@sizemeai.com.

17. Integrity

This Policy is integrated and complements the Terms and Conditions of Use, and other documents published on our Platform.

18. Notifications - Legislation - Jurisdiction

It will be understood that for all purposes that may apply, the User sets the address in the email provided for the purposes of registration on the Platform and the address of SizeMe AI is set at Dean Funes 163, 2nd Floor, Dept. 13, the city of Córdoba, Province of Córdoba, Argentine Republic; info@sizemeai.com, where the notifications sent between the Parties in relation to the existing link between the User and the person responsible for the Platform will be valid.

SizeMe AI may inform Users of any issue related to the Platform and the Services or their contracting, through a general notice on the Platform or through the User's email message.